About Telebaby
Telebaby with Dr. Samuel Heitner – Paediatric Help is Just a Click Away! I’m Dr. Samuel Heitner, a paediatrician with over 15 years of experience and the founder of Telebaby. Being a parent is one of the most rewarding, yet challenging, journeys you’ll ever take, and I’m here to support you whenever you need it.
I offer Telehealth video consultations tailored specifically for babies, supporting parents and families Australia-wide, 7 days a week, all from the comfort and safety of your home.
If you’re worried about your baby’s reflux, colic, constipation, poor weight gain, unsettled behaviour, rashes, suspect a milk allergy, or have any other concern, Telebaby is here to provide guidance and peace of mind. My services include a video consultation, one week of email support following your consult, and a follow-up call to check in on your baby’s progress. If needed, I can also provide Escripts, including specialised infant formula for cow’s milk allergy, blood tests, imaging, medical certificates, and more.
In addition to Telebaby, I work as a paediatrician in the Emergency Department at The Children’s Hospital at Westmead and care for babies in the Special Care Nursery and the post-natal ward at Sydney Southwest Private Hospital. I am also a Clinical Associate Lecturer with The University of Sydney and a Fellow of The Royal Australasian College of Physicians (FRACP) – Paediatrics & Child Health Division.
Areas of expertise
Dr Sam is a Paediatrician with special interests in –
- unsettled babies
- reflux
- colic
- milk allergies
- formula intolerance
- poor weight gain
- rashes
- constipation
- eczema
- and more
Fellow of The Royal Australasian College of Physicians (FRACP) in Paediatrics & Child Health Division.
Clinical Associate Lecturer at The University of Sydney
Company values
Accessibility
You may also be interested in...
Learn about the support you didn't know you needed.
We have cherry picked the most useful resources for your fourth trimester so that you don't have to waste precious hours searching.
Article - Narelle Dickinson ( Lotus Health and Psychology)
Is This Normal? The Emotional Rollercoaster of Pregnancy and Motherhood.
Mental health during pregnancy and postpartum is something many mothers don’t expect to struggle with, but it's more common than we think. In this interview with Lotus Health and Psychology, we explore what perinatal mental health support really looks like, why anxiety is often overlooked, and how to take the first steps even when you feel like you’re running on empty. Whether you're expecting, newly postpartum, or years into motherhood, these insights might be the nudge you didn’t know you needed.
Article - Leonie Lindenbergh-Poot (Love Through Loss Doula)
Helping Children Navigate Grief
Children experience grief differently than adults. They may not have the words to express their feelings, so they show them in other ways—through tears, anger, or even unexpected silliness. Some days, they may seem perfectly fine, and the next, a wave of sadness can hit them out of nowhere. It’s all part of how they process the big feelings they don’t fully understand yet.
Interview - Caroline Bilkey (Mummy's Whispers)
Why Hiring Postpartum In-Home Support Can Transform Your Recovery
If I had my way, support would be non-negotiable and, in an ideal world, would have government funding, so everyone can access the help we all deserve. We can shape our families' and therefore babies' complete outcomes (and lives!) by providing education, but above all, support in those early days. It is essential for a mother who has given birth to rest and recover.
Article - Elisha Wildblood and Louise Barton (Not Another Onesie)
The Crucial Role of Support During Postpartum
Seeking support is crucial for your wellbeing and can come in different forms, such as family, friends, and healthcare professionals.
Article - Louise Barton + Elisha Wildblood (Not Another Onesie)
Not Sure What You Need After Baby Arrives? Start Here
The truth is, most mums aren’t told how to prepare for the fourth trimester, the raw, tender, and transformative time after birth. You might feel sore, sleep-deprived, disconnected, or emotionally all over the place. And that’s completely normal. But it doesn’t mean you have to go through it alone. This blog is your gentle starting point, a guide to the kinds of support you may need (and deserve) after baby arrives.